Brilliance Intelligent Contact Center Platform
Brilliance Intelligent Contact Center Platform is a comprehensive solution specifically developed for modern enterprises, integrating integrated inbound and outbound call management, robust cluster scalability, and cutting-edge AI technology. Designed to assist enterprises of all sizes in efficiently handling customer service and marketing activities, the platform leverages standardized core call functions, refined task management, and in-depth integration with large language models (LLMs) to fully enhance communication efficiency, optimize customer experience, and empower enterprises to achie...